Outside Insights
There is perhaps no experience more valuable in the development of a young person’s life than the opportunity to learn on the job, under real world circumstances. I began my career in the retail sector at a men’s clothing store in my hometown of Baltimore; an experience that provided me with the...
Subway's head of marketing for North America has resigned.
Industry News
Former McDonald’s veteran Karlin Linhardt has resigned from his role as Subway’s North America marketing leader. This comes days after a story surfaced regarding the chain’s decision to revive its $4.99 footlong promotion, a deal that resulted in serious kickback from franchisees across the 40,000-...
Qdoba has been sold for $305 million.
Industry News
More than 700-unit Qdoba is being sold to Apollo Global Management, LLC, for about $305 million in cash, Jack in the Box announced Tuesday. Qdoba is a subsidiary of Jack in the Box, which has owned the fast casual Mexican chain for 14 years, and has grown it by more than 600 units to the 47-state...
Jimmy John's is facing legal action from assistant managers.
Industry News
Calling the argument “not persuasive,” 7th Circuit judges in a Chicago appeals court ruled that workers could sue both the corporate entity of Jimmy John’s and its restaurant franchisees for denying them overtime wages. Workers are currently bringing a class-action lawsuit against the Champaign,...
Industry News
Chick-fil-A set aside its hallowed tradition of closing on Sundays to help thousands of stranded travelers. On Sunday, as Atlanta’s Hartsfield-Jackson International Airport grappled with a massive blackout, the chain turned on its fryers and broke its time-honored custom. Heading toward midnight,...
How Republican-lead tax reform could change the industry.
On Friday, House and Senate Republicans came to an agreement on a joint tax plan that reconciles the two versions passed by congress earlier this year. They hope to vote on the new bill this week and send it to President Donald Trump to sign before Christmas. The bill includes several points that...
Read Full Story // read more about: Legal, Peggy Carouthers
Captain D’s
Private-equity firm Sentinel Capital Partners announced Monday that it has acquired 530-unit Captain D’s. Terms of the deal were not disclosed. “We are very excited to partner with Captain D’s highly experienced and accomplished management team,” said John McCormack, a Sentinel senior partner, in a...
Picking the right gift for a client is never easy.
Outside Insights
With the holidays now officially in full swing, what better time to reflect on those who make our workday worthwhile? Showing our appreciation to clients or business associates with an appropriate gift definitely goes hand-in-hand with the spirit of the season. And according to the Advertising...
Read Full Story // read more about: Guest Author


Food safety is key to any restaurant.
The food service industry was shaken when restaurant chain Chipotle had multiple, widespread food safety outbreaks, spanning various states.
Every year businesses lose millions of dollars as a result of data breaches and theft, and that number continues to grow at an alarming rate. Between January and September of 2015, more than 140 million records were compromised, compared to 85 million in all of 2014.
Until fairly recently, when people wanted cakes, cookies, croissants, cobblers, pastries, pies, popovers, muffins, or mille-feuilles, they had absolutely no expectation that the item in question would be anything other than a decadent, high-calorie treat.
The term “point-of-sale” can be a bit of a misnomer.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.