Restaurants are known for their razor-thin profit margins. That notion holds particularly true among affordable fast-casual and quick-service concepts. Add on pressures like rising real estate costs, unpredictable food prices, and minimum-wage hikes across the country, and operators are left with...
Human Resources
Papa John’s founder John Schnatter took plenty of heat for his comments about the NFL’s handling of anthem protests. So did the brand. It issued apologies on social media and even had to condemn white supremacy after a neo-Nazi site, The Daily Stormer, endorsed Papa John’s and published a post that...
Read Full Story // read more about: Danny Klein, Papa John's
Larkburger was one of QSR magazine's up-and-comers in 2017.
Is it just me or has December felt like an entire year's worth of news in the limited-service world? From Captain D's and Qdoba being sold to Papa John himself stepping down, it's been a wild couple of weeks. I'm going to call 2017 "The Year of the Sale." Don't expect that to change. It's pretty...
Read Full Story // read more about: Danny Klein
Your restaurant should always be ready to make a deal.
Outside Insights
Selling your fast-casual restaurant franchise may be the furthest thing from your mind right now. Especially if you’re riding the success wave of one of the many current food crazes (think Pokeworks, MOD Pizza, or Wahlburgers). Still, with the fast-casual industry predicted to hit $67 billion by...
Improve kitchen operations with the right slicer.
Outside Insights
Proper cleanliness and equipment operation are important in commercial kitchens for many reasons, including helping to protect the food preparation process from bacteria and other food safety hazards. Food slicers are frequently used pieces of kitchen equipment that require close attention to...
Burger King plans to start offering delivery again.
By all accounts, Burger King is doing just fine financially. The Restaurant Brands International flagship reported same-store sales growth of 3.6 percent in the third quarter. Systemwide sales rose 11.2 percent and net restaurant growth came in at 6.6 percent. But if you look around the industry at...
Coolgreens is ready to franchise its popular concept.
Web Exclusive
In 2009, Robert Lee started producing kidney stones, forcing the Dallas resident to reconsider his eating habits. When the search for a healthier diet led him to Oklahoma City’s Coolgreens—a seven-unit fast casual specializing in fresh salads and sandwiches—he immediately wanted to get on board and...
Industry News
The Pico Boulevard Chipotle Mexican Grill in Los Angeles is being investigated by the Los Angeles Health Department’s Acute Communicable Disease Control unit after customers have complained of foodborne illness symptoms. Chipotle has acknowledged the reports of illness but said no customers had...


Food safety is key to any restaurant.
The food service industry was shaken when restaurant chain Chipotle had multiple, widespread food safety outbreaks, spanning various states.
Every year businesses lose millions of dollars as a result of data breaches and theft, and that number continues to grow at an alarming rate. Between January and September of 2015, more than 140 million records were compromised, compared to 85 million in all of 2014.
Until fairly recently, when people wanted cakes, cookies, croissants, cobblers, pastries, pies, popovers, muffins, or mille-feuilles, they had absolutely no expectation that the item in question would be anything other than a decadent, high-calorie treat.
The term “point-of-sale” can be a bit of a misnomer.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.