Amazon's merger with Whole Foods will turn up the pressure.
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Franchising’s ambassador says the industry is looking up.

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What restaurant leaders need to know about managing employee engagement.
Industry News
Following a Jack in the Box announcement that it could potentially sell Qdoba, franchisees from the fast casual brand have formed an association to protect the $250 million collective investment they’ve made. Called the Qdoba Franchisee Association (QFA), the independent organization represents the...
Industry News
On Friday, the Department of Labor stepped back from the Obama-era rule that would have made any salaried employee making less than $47,476 eligible for overtime. Former President Barack Obama gave the DOL guidance to update the overtime regulations in 2014, a move that would have impacted roughly...
Outside Insights
What age group spent $78 billion in restaurants in 2016 and may or may not even be of legal drinking age yet? Wait for it. It’s Generation Z, also known as the iGeneration, Post-Millennials, Plurals; people age 21 or younger who were born in the mid-90s to early ‘00s, and who came of age in a time...
Industry News
An activist shareholder wants sandwich company Potbelly to either change its strategy or explore selling. Ancora Advisors, which owns 4 percent of Potbelly shares, is urging the company to franchise more restaurants, curtail store expansion, and appoint a new board member to improve performance as...
Menu Innovations
“The Mainah is the perfect blend of savory and sweet. We start with our ground chuck burger (beef for Maine is sourced in Maine; beef for Massachusetts is sourced from Massachusetts, Vermont, and New Hampshire). Add sautéed onions, applewood-smoked bacon, and Cabot cheddar cheese. This is the...
Industry News
It has been two years since Panera Bread issued its last Responsibility Report chronicling the brand’s success. To say a lot has happened since would be a slight understatement. Forgetting the April announcement that Panera agreed to be purchased by Krispy Kreme parent company JAB Holding for $7.5...
Web Exclusive
Leading up to Penn Station East Coast Subs’ annual meeting on June 26, president Craig Dunaway spent 45 days working on his state of the union. Throughout research, Dunaway continued to digest similar headlines: Sagging sales, fleeting foot traffic, or, as Bloomberg recently put it, the reality...
Industry News
CKE Restaurants, parent company of Carl’s Jr. and Hardee’s, is in the midst of a brand reimaging that steps away from the racy ads and controversial commercials of recent years. On Wednesday, the quick-service chain announced two strategic appointments and a promotion to its executive leadership...


Customers Want DeliveryPanera Bread recently made headlines (again) by announcing its plan to hire 10,000 new employees by end of 2017 to support delivery services. Panera forecasts that delivery will add $250,000 per year to each store's annual revenue.The writing is on the wall.
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.
Many restaurateurs are ready to feel the warm spring breeze, as it means diners will rid themselves of their cabin fevers and begin eating out again. But restaurateurs and their guests are not the only ones who are excited—pests are too.
Whether it’s açai, juice cleanses, or spiking your morning coffee with yak butter, our culture loves the notion of fast-track solutions to better health.
Food halls are taking the nation’s cities by storm, providing locals with a central location for dozens of innovative concepts.
When you hear the phrase “traditional American cuisine,” what are the first foods that come to mind?If you’re from New England, you may conjure up an image of a plate of baked cod or a boiled lobster.
There was a time when kids’ meals were for kids.
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
Consider it Subway's new duds to the biggest party in foodservice.
An ongoing challenge for many a restaurant is maintaining a steady stream of foot traffic and meal orders, especially when any number of uncontrollable factors—bad weather, nearby construction, traffic jams, and more—has the potential to derail what could be a lucrative business day.To protect again
Today’s fast-casual industry is at the leading edge of breakfast innovation.