Zoës Kitchen's new restaurant in Raleigh, North Carolina, features light and bright colors and all new decor.
Web Exclusive
As Zoës Kitchen CEO Kevin Miles described the defining details of his brand’s fresh prototype Thursday night, the building itself decided it was time for some show-and-tell. “You can see, as the lights come down, it starts to feel like, ‘Hey I can come here with a friend. I can enjoy my dinner.’ I...
A Panera Bread building stands in the distance. The fast casual was sold in 2017.
After a not-so-stellar year for the restaurant industry—with the second-worst Q3 in five years and declining comp sales and traffic in limited service—many limited-service operators are ready to put 2017 behind them. And with the economy now growing at a slow-but-steady pace, the horizon’s already...
Read Full Story // read more about: Mary Avant
Human Resources
The “Help Wanted” sign is a permanent fixture at Pork & Mindy’s. The three-unit, Chicago-based fast-casual barbecue concept is always looking to hire regardless of whether vacancies even exist. “That’s one thing I implemented early on,” says Kevin Corsello, founder and CEO. “I didn’t want to...
The restaurant industry has experienced a rough year when it comes to sales and performance. But thanks to a positive fourth quarter, things are on the rise.
The restaurant industry received a jolt of good news in the fourth quarter. Same-store sales increased 0.4 percent, marking the first quarter of growth in the last two years, according to TDn2K’s The Restaurant Industry Snapshot. In November, the industry reported positive momentum for the second...
Read Full Story // read more about: Danny Klein
Employees prepare pizza at Uncle Maddio's new service line in Georgia, showcasing the restaurant chain's fresh design and commitment to the customer experience.
Web Exclusive
As QSR reported earlier this month: From the "Big Four"—Pizza Hut, Papa John's, Domino's, and Little Caesars—to new fast-casual upstarts like MOD Pizza, the quick-service world is experiencing a pizza war. Another player in this battle is Atlanta-based Uncle Maddio's Pizza, which opened up shop in...
J. Patrick Doyle stands with Domino's Pizza Theater design. He has been instrumental in the pizza chain's turnaround.
Industry News
J. Patrick Doyle’s decision to depart Domino’s in June spun the CEO rumor wheel Wednesday. Namely, would the celebrated executive land at Chipotle and begin another turnaround project? Doyle quickly dismissed that notion during the company’s investor day meeting. According to Reuters, Doyle said he...
Industry News
Americans love their burgers. Better yet, Americans love to argue that their burger is the best burger. The regional burger debate—Shake Shack versus Five Guys, In-N-Out vs. Whataburger, the list goes on—is likely one that will continue as long as America’s favorite fast food and fast-casual chains...
Industry News
Domino’s announced Tuesday that its president and chief executive officer, J. Patrick Doyle, plans to depart from the company on June 30 after more than eight years at the helm. Doyle is retiring following one of the most impressive turnarounds in quick-service history. When Doyle took over for...


Food safety is key to any restaurant.
The food service industry was shaken when restaurant chain Chipotle had multiple, widespread food safety outbreaks, spanning various states.
Every year businesses lose millions of dollars as a result of data breaches and theft, and that number continues to grow at an alarming rate. Between January and September of 2015, more than 140 million records were compromised, compared to 85 million in all of 2014.
Until fairly recently, when people wanted cakes, cookies, croissants, cobblers, pastries, pies, popovers, muffins, or mille-feuilles, they had absolutely no expectation that the item in question would be anything other than a decadent, high-calorie treat.
The term “point-of-sale” can be a bit of a misnomer.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.