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Industry News
Pizza Hut informed customers via email on Saturday of a “temporary security intrusion” that affected users who visited the chain’s website or mobile application during an approximately 28-hour period from the morning of October 1 through midday on October 2. Those who placed an order may have had...
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Industry News
On the last day of September, Chick-fil-A quietly dropped its Chicken Salad sandwich from menus nationwide. The brand posted the recipe online and told TODAY, “we have also heard from guests that they are looking for new tastes and fresh flavors on the menu in our restaurants.” Chick-fil-A made...
Industry News
Culver’s, a growing franchise with more than 600 family-owned and operated restaurants in 24 states, entered into a business agreement with affiliates of Roark Capital Group, an Atlanta-based private equity firm, the company announced. The agreement entails that individual Culver’s shareholders...
In the foodservice industry, it’s hard to talk about competition without thinking about the chain—not the supply chain, but rather the food chain. Limited capital, real estate, and market share suggest that, like the rule of the jungle, the proven concepts will succeed, often at the expense of...
Industry News
Facebook dove into the crowded world of delivery Friday, announcing in a blog post that it officially launched the ability to order food for pick-up or delivery directly from its massive platform. “People already go to Facebook to figure out what to eat by reading about nearby restaurants, and...
Read Full Story // read more about: Danny Klein, Technology
Industry News
Mother Nature fractured the restaurant industry’s overall performance in recent months. That’s the obvious fact, but what does the data tell us about the health of the business as a whole? On Friday, TDn2K released its latest Restaurant Industry Snapshot, which gathers weekly sales data from nearly...
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Industry News
Taco Bell isn’t exactly a restaurant chain that lacks brand appeal. Yet, until Wednesday, you weren’t likely to see people walking down the street in hoodies, jackets, and T-shirts emblazoned with the company’s graphics and well-known taglines. The Yum! Brands restaurant officially launched its...
Read Full Story // read more about: Danny Klein, LSR, Taco Bell
Fast Casual
Seven years ago, Zach Weprin, his brother Josh, and longtime pal Stephan Harman—a trio with no restaurant experience—made the daring decision to open a fast-casual sushi restaurant in downtown Cincinnati, Ohio. “We always joke that we were the only ones crazy enough to start a fast-casual sushi...


Joann Chung often helped her parents with their sushi restaurants. In 2015, Chung and her husband, Derek, opened Pokeatery in San Mateo, California.
“Inspiration began with the development of our seasonal offerings. We researched what produce thrives in the summer sun and how we can best present it. Summer encompasses eating fresh, vibrant food that tends to be on the lighter side and really lends itself to grilling.
In the foodservice industry, it’s hard to talk about competition without thinking about the chain—not the supply chain, but rather the food chain.
Breaking findings from Sense360 show that early morning hours are important across sub-categories of quick-serve restaurants for the most loyal customers.Nutritionists have long hailed breakfast as the most important meal of the day and USA today recently highlighted the growing importance of breakf
The term “point-of-sale” can be a bit of a misnomer.
The most recent numbers on baseline performance of fast casuals suggest some deep-seated problems in the industry.
As chief marketing officer Jason Abelkop puts it, Krystal’s challenge isn’t to be old, it’s to be authentic. The brand has that first part covered. On October 11, the 360-plus-unit chain will celebrate its 85th anniversary like it always does—with 50-cent Krystal burgers.
In 2012, after some 22 years as Pizza Factory franchisees, Mary Jane Riva and her husband, Bob, added a new title to their business cards: franchisor.
For many chefs at quick-service and fast-casual restaurants, working with poultry is similar to an artist facing a blank canvas: The fairly neutral object can be used to create something unique and appealing.Even though deep-frying is incredibly popular in the limited-service space, there are other
For those limited-service brands that don’t yet have mobile ordering, consider three words of advice from Nike: Just do it.Within the next three years, every quick serve with any kind of regional or national footprint will have mobile ordering system-wide, says Russell Zack, senior vice president of
For years, Pita Pit worked to educate customers about the nutritional value of its various pita fillings and toppings.